Page 4 - handbook on safety

2. General information about accidents and
dangerous situations

Security can be affected by forces of nature, technical problems, the
human factor and illegal actions. Damage can be caused to people,
property, operations or technical systems.
Emergency situations shall be reported to the telephone numbers
given in this manual. Always make sure that your report is received
and do not hang up until the contact person tells you to do so.

A crisis can also appear as internal confidence crisis, image crisis or
negative publicity. In these cases, preventive crisis management is of
crucial importance. Åbo Akademi has a crisis management group of
the university and groups for technical preparedness for crises, a group
in Vasa, and a campus-turva group for the universities in Åbo.
It is the duty of the Management Group to give guidelines for the
preparedness and management of crises, as well as approving the plans
for crisis management and other essential instruction documents. The
Management Group shall assemble immediately if there is a crisis. If
necessary, the Management Group shall invite experts, persons re-
sponsible or unit managers to participate. The Management Group
comprises of the Rector, Administrative Director, the Director in Vasa,
Personnel Manager, Communications Manager, Office Manager, Head
of Security, and the Secretary General of the Students Union of Åbo
Akademi.
Head of Security tel. 0400 407 043,
shall answer the questions regarding security.

In most cases, a critical situation, e.g. an explosion in a laboratory or an illegal action,
occurs without warning. The course of events is quick and difficult to anticipate, stop or
manage. A major crisis gains publicity very quickly. The situation can be stressful and
chaotic when it is still uncertain what has happened or what caused the crisis.